This guide provides information on M&E systems, focusing on the SMILER system: Simple Measurement of Indicators for Learning and Evidence-based Reporting. It is the third in the Project Package (ProPack) series written to raise the quality of CRS work in relief and development projects. ProPack I provided a tool to design projects and write proposals, and ProPack II provided basic project implementation guidance.

This file provides an overview of the Klout.com website, which measures the breadth and strength of one's online influence across their social network.

This presentation on teacher training walks readers through the effective teacher development.

This handout describes monitoring and evaluation as an embedded concept within project or program design and emphasizes that monitoring is integral to evaluation. It describes types of evaluation, levels of outcome and the process of program evaluation.

This guide describes how civil society organizations can improve their organizational systems and structures. It provides information on how to develop or improve business processes and highlights the Holistic Organizational Capacity Assessment Instrument (HOCAI). It also focuses on governance, strategic planning, finance, procurement, and information and communication technology (ICT).