This manual is meant to serve as an introduction to conflict management for organizations interested in strengthening their knowledge and promoting collaboration and sustainability within the civic sector. It is one of a series of 12 manuals that was developed as part of the STAND program, which aims to build the capacity of non-profit organizations in Kuwait and the region. A brief introductory video is available in English with Arabic subtitles: https://www.youtube.com/watch?v=QjMSiv-j60Q&index=3&list=PLJv7VOmQDSjCiufqB6vBimeuDu0WG5-qy. The full tool kit also is online: http://www.envearth.com/program_post_type/toolkit/.

This conflict management manual for Tunisian youth promotes constructive dialogue between various socio-political groups. It provides tools to work with local officials and communities in a positive manner and focuses on conflict definitions and solutions. The manual focuses on specific strategies to avoid conflict.

This handout includes vocabulary words, scenarios, and exercises, focusing on whether a law should be changed.

This selection of handouts from a workshop on creating a violence-free environment includes guidelines on how to conduct effective interpersonal communication, how to negotiate effectively and how to create a strategic plan for implementing NGO projects.

This manual on conflict resolution focuses on conflict analysis, looking at actors, power and behavior, and mediation, highlighting mediator characteristics and process.

This slide presentation reviews conflict resolution, starting with the five stages of conflict: pre-conflict, confrontation, crisis, outcome and post conflict. It describes common causes and types of conflict, and then moves on to techniques to resolve conflicts, including dialogue, negotiations, mediation, arbitration and litigation.

This training manual provides a definition for negotiation, compares negotiating positions to interests, outlines basic rules and highlights steps for each phase of negotiation.

This training manual provides an overview of mediation, including definition and explanation of attitudes and non-alignment in the context of mediation. It outlines eight skills and five steps for mediation and describes the principles and ethics of the mediation process.

This presentation highlights obstacles to women’s political participation, including media constraints, and provides suggestions to develop women’s role. It focuses on Palestinian political life and participation in decision-making and also more broadly on international charters and covenants, including: civil and political rights, elimination of racial discrimination, elimination of discrimination against women (CEDAW), and increasing women’s participation in peacekeeping and conflict resolution initiatives.